Elevating Adult Social Care

With policies, procedures, and compliance toolkits shaped to your business, you can be safe in the knowledge that with QCS Compliance Centre your business will always be up to date with any changes to legislation, regulation, and best practice – whatever happens. Instant updates are delivered digitally, 24/7, helping you and your team to focus on delivering quality care and support.

• Policies personalised for your business and service type
• Every policy is automatically kept up to date and accessible 24/7
• Policies created by the leading experts in compliance
• Easily accessible 24/7, anywhere, on any device
• Upload your own documents to supplement the system
• No IT implementation required

QCS Quality Centre is your go-to place on the QCS platform for managing assessments and actions for success. It includes an online audit tool and digital mock inspections, both available with no set-up fees. Conduct audits on desktop or mobile, pre-scheduled or ad-hoc. Digital mock inspections are saved in one place for evidence and insight into how you would rate. Dashboards and reports provide management oversight on business performance.

• Comprehensive audit templates and inspections aligned with regulator questions for swift assessments
• Easy and quick to implement and use to save time
• The right tool whatever your level of auditing/inspection expertise
• Identify areas for improvement in time for your real inspection
• Aligned to policy and regulations
• Helps towards getting/keeping that ‘good’ or ‘outstanding’ rating

Our QCS PAL Cognitive Assessment and guides are evidence-based specialist care practices that can help you demonstrate your specialism and quality dementia care to regulators, families, and commissioners. QCS Dementia Centre is a resource hub that offers real-life guidance on how to deliver great dementia care and provides evidence of excellence through visible staff actions and the impact on service user wellbeing. All our tools and content are aligned to regulators’ key questions, making it easy to evidence your expertise and commitment to quality care.

• Academically evidenced and validated PAL Cognitive Assessment
• A library of dementia-relevant learning resources including books, films, videos, blogs and research
• Schedule, save and review individuals’ cognitive and functional ability
• Raise expertise and confidence levels in your staff team
• Compliance Index that brings together dementia best practice with all the relevant regulatory needs
• Raise visibility and tracking of the cognitive levels of your service users

QCS Start has been designed to take the hassle out of the social care business registration process for you, it includes the policies and procedures that CQC (and other regulators) require for registration. Providing guidance on making sure your service is financially viable, information on how to evidence your training and qualifications as well as numerous additional resources.

• Designed to grow with you as you go through your registration journey
• Featuring the key policies you will need, together with a range of templates and supporting materials
• Giving you access to the content you need at the point you need it
• A flexible upgrade path allowing you to move to the full system
• Focused on moving you through to the interview stage
• A partners’ network that can help with other areas of setting up a new social care business